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High-Fidelity Wireless Earbuds with Multipoint Pairing for Hi-Res & LDAC Audio, 43Hrs Playback - For Audiophiles
About this item
- Outstanding Service - If you experience any problems with your Bluetooth earbuds, please contact us directly through any available channel such as Amazon message. Our SoundPEATS official customer service team is here to help and will work to resolve the issue to your satisfaction. (Please refer to the new user guide or FAQs documents on the website if you encounter any issues with Engine4. Feel free to contact us at any time with questions.)
- SoundPEATS' First Dual-Driver Earbuds - With coaxial dual-driver units, our Engine4 wireless earbuds provide unparalleled audio performance. Enhanced by Bluetooth 5.3, you'll enjoy seamless connectivity and a stable, exceptional audio experience. Immerse yourself in a high-quality soundscape with precision and energy.
- Continuous Listening Enjoyment - Savor an impressive 12.5 hours of playback in SBC mode, with a total battery life of 43 hours. In LDAC mode, you can experience approximately 8 hours of usage with 28 hours of continuous playback. Enjoy uninterrupted music with extended battery life in SBC and LDAC Modes.
- Gaming Mode & Clear Mic - Gain a competitive edge with a low latency game mode of 70ms, ensuring a seamless gaming experience. Clear communication with noise-cancelling technology enhances teamwork during intense gaming sessions and provides clear chat in daily life. (Note: These are not active noise cancelling earbuds. No pass-through mode.)
- Dual Device Pairing & App Support - Effortlessly switch between two devices with dual device connection. Customize settings and sound profiles with the SoundPEATS app for a personalized and immersive audio experience. Enjoy convenience and control. (Note: No in-ear detection)
- Battery Life Extension: To prolong battery life, store the headphones in the charging case when not in use and disable unnecessary features such as active noise cancellation. We recommend staying updated on improvements through future firmware updates.
- App Functionality Issues: If you encounter issues with the app, make sure your smartphone's operating system and app versions are up to date. Try reinstalling the app or clearing its cache. If the problem persists, please contact our technical support team for further assistance.
- Pairing Troubleshooting: Fully charge the headphones and reset the device, then follow the pairing steps in the user manual. If issues persist, try pairing with different devices to rule out compatibility problems. For occasional Bluetooth disconnection issues, ensure use in an interference-free environment and avoid simultaneous connection to multiple devices. Check for improvements after firmware updates.
- Sound Quality Enhancement: Ensure the headphone firmware is updated to enjoy optimal sound quality. For users with higher audio quality demands, adjust the equalizer settings in the audio preferences.
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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