SoundPEATS Air3 Deluxe HS True Wireless Earbuds: Bluetooth 5.3, Hi-Res Audio, 20-Hour Battery, IPX4 Waterproof, 4 Mic System

About this item

• Top Notch Service - We prioritize your happiness and are here to assist you with any issues you encounter with Bluetooth earbuds. Instead of applying for a return, please reach out to us directly through any available channel, like Amazon message or our official SoundPEATS customer services. We will do our best to resolve the issue to your satisfaction.
• Hi-res Audio Certification - Recognized as the "Best Earbuds of 2022" by CNET, these true wireless earbuds are the world's first certified Hi-Res Audio semi-in-ear earbuds authorized by the Japan Audio Society. They provide a revolutionary breakthrough in music enjoyment and comfort. With a frequency response up to 20Hz-40KHz, they reproduce the delicate and fresh original sound, restoring the beauty of vocals and musical instruments.
• Leading LDAC Codec - These stereo headphones use the LDAC codec, which adopts a hybrid encoding scheme for efficient data compression. It ensures a maximum transfer rate of 990kbps and achieves sound quality transmission up to 24bit/96KHz. Compared to SBC, LDAC transfers information content up to three times, reducing sound distortion and significantly improving the sound quality of Bluetooth 5.3 earbuds. (Note: Not active noise cancelling earbuds)
• 14.2mm Driver & 4 Mic - With a built-in 14.2mm dynamic driver, these wireless earbuds deliver powerful and naturally tuned sound, including heavy low frequencies, clear and high-resolution mids and highs. The dual mic design and advanced ENC (Environmental Noise Cancellation) tech effectively pick up the human voice in calls and reduce ambient noise interference, ensuring clear and smooth voice calls even in noisy environments.
• In-Ear Detection & Total 20 Hours - These wireless earbuds have in-ear detection and intuitive touch control, making them easy to use. They automatically pause when taken off and play instantly when inserted. With up to 5 hours of playtime from a single charge, these earbuds last for a total of 20 hours with 3 recharges from the charging case. Additionally, they offer a 60ms low-latency game mode and an App to customize EQs, enhancing the listening experience.
• Sound Quality Issue: "Please ensure that the earphone firmware is up to date and try playing audio on different devices to eliminate any compatibility issues. If the problem persists, please contact our customer service team for assistance."
• Earbud Charging and Connectivity: "If the earbuds are not charging, clean the charging contacts on both the charging case and earbuds. If the earbuds still do not charge, please contact our customer service team for assistance. For connectivity issues, we recommend resetting Bluetooth connections, clearing old device pairings, and repairing."
• Touch Control Sensitivity: "During use, be mindful of accidental touch controls triggered by hair or objects. Consider disabling unnecessary touch functions. If the issue continues, please contact our customer service team for assistance."
• Auto-Pause: "Earphones pausing intermittently may be due to accidental touch control or unstable Bluetooth connections. Ensure that the firmware is updated to the latest version and adjust the touch control settings in the device settings. Additionally, check for stable Bluetooth connectivity between the earphones and the device, avoiding use in environments with interference. If the issue persists, please contact our customer service team for further assistance."
• Earbud Fit Enhancement: "To ensure a better fit, the product includes multiple sizes of earbud tips. Please try different sizes for comfort and a secure fit. If discomfort persists, please contact our customer service for further solutions."