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Shop / soundpeats air 4

Wireless Earbuds for Music Lovers: SoundPEATS Engine4 High-Fidelity Bluetooth Earphones

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$ 59.99   $40.79   save 32%
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About this item

  • 1. Outstanding Service - If you encounter any problems with Bluetooth earbuds, instead of starting a return process, make it a priority to reach out to us directly through any available channel, such as Amazon messages. Our SoundPEATS official customer services are available to assist you and we will do our best to resolve the issue to your satisfaction. (Please refer to the new user guide or FAQs documents on the page if you face any difficulties with Engine4. Feel free to contact us anytime if you have any questions.)
  • 2. SoundPEATS' First Dual-Driver Earbuds with Hi-Res Certification - Equipped with coaxial dual-driver units, our Engine4 wireless earbuds offer unmatched audio performance. The advanced Bluetooth 5.3 ensures seamless connectivity and a stable, exceptional audio experience. Immerse yourself in a captivating soundscape with precision and energy.
  • 3. Unlimited Listening Enjoyment - Delight in an impressive playback time of 12.5 hours in SBC mode, with a total battery life of 43 hours. In LDAC mode, you can experience approximately 8 hours of usage with 28 hours of continuous playback. Enjoy uninterrupted music with extended battery life in both SBC and LDAC Modes.
  • 4. Gaming Mode & Mic with Noise-Canceling - Gain a competitive advantage with a low latency game mode that offers a 70ms delay, ensuring a smooth gaming experience. Crystal-clear communication is made possible by the noise-canceling mic, enhancing teamwork during intense gaming sessions. It also provides clear chat for daily use. (Note: These earbuds do not feature active noise cancellation or pass-through mode.)
  • 5. Multipoint Pairing & Support from the App - Effortlessly switch between two devices with the dual device connection feature. Personalize your experience and set up sound profiles using the SoundPEATS app for an immersive audio experience. Enjoy convenience and control. (Note: There is no in-ear detection feature.)
  • 6. Extending Battery Life - To prolong the battery life, ensure that you store the headphones in the charging case when they are not in use and disable unnecessary features, such as active noise cancellation. We recommend keeping track of any improvements through future firmware updates.
  • 7. App Functionality Issues - If you are experiencing issues with the app's functionality, ensure that your smartphone's operating system and app versions are up to date. You can also try reinstalling the app or clearing its cache. If the problem persists, please reach out to our technical support team for further assistance.
  • 8. Pairing Troubleshooting - To troubleshoot pairing issues, ensure that the headphones are fully charged and reset the device. Then, follow the pairing steps outlined in the user manual. If the issues persist, try pairing the headphones with different devices to rule out compatibility problems. In case of occasional Bluetooth disconnection problems, ensure that you use the headphones in an interference-free environment and avoid simultaneous connections to multiple devices. Check for any improvements after firmware updates.
  • 9. Enhancing Sound Quality - Make sure to update the headphone firmware to enjoy the best sound quality. For users with higher audio quality demands, you can adjust the equalizer settings in the audio preferences.

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24 Hours Cancellation

We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.

30 Days Returns & Exchanges Policy

If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.

After 30 days of delivery of your order, we will no longer accept returns.

Refund Process & Return conditions:

To request a return,please email us at:[email protected] ,We will respond within 24 hours after the consumer sends the email (except weekends).
If it is a quality issue, please provide an order number and attach clear photos of the items that represent the issue.
After we receive the returned order, our Quality Assurance department will inspect and verify the condition of the item.Upon acceptance of your return, a refund will be issued to the original form of payment within 1-3 business days.

Make sure your item meets all our return conditions :

Items returned without authorization will not be accepted.
The time frame for return must not exceed 30 days from when the original order was received.
Any promotional gifts must also be returned with your returned item.
All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
Your return needs to be sent within the given time frame(3-12 working days)
Please make sure you provide us the tracking# and receipt after you return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).